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	ServiceCommunicator
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How ServiceCommunicator works.

Your customer Eliza has a problem and looks for a solution:
She gets to your ServiceCommunicator through your 'support' link from your Homepage.	After typing some keywords in the search field, she immediately sees a possible solution, opens the solution and is happy that her problem is solved .

Bob is unsure how to work with your product:
He clicks on 'ask a question' and starts typing. After some words, a list of similar, already asked questions displays.	Bob reads one of the suggested questions and it's discussion and finds his question resolved. He is glad he doesn't need to ask again and compliments you for your ServiceCommunicator .

Sheila is looking for a FAQ, documentation and the latest downloads regarding your product:
On your ServiceCommunicator's homepage, she finds all she is looking for: a FAQ list...	...links to product documentation and downloads. Sheila likes that she finds everything in one convient place .

Kim wants to tell you an idea about your product:
Kim selects 'report an idea' on your ServiceCommunicator's homepage and starts typing. Immediately she sees similar, already existing posts.	But her idea is different, so she posts it as a new idea. Other can vote about that idea, so you know what ideas are the best.

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